Privacy Policy for Step Up Nigeria (SUN) App

1. Introduction

Step Up Nigeria ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SUN mobile application (the "App").

2. Information We Collect

a. Personal Information

• Registration Data: Name, email, age (for age-gated content)
• User Content: Reports, feedback, and submissions
• Payment Information: For premium memberships (processed through secure third-party gateways)

b. Automatic Collection

• Usage Data: Feature interaction, content access patterns
• Device Information: OS version, device model, unique identifiers
• Analytics: Crash reports, performance metrics (via Google Analytics)

3. How We Use Your Information

• Deliver and maintain App functionality
• Personalize user experience
• Process membership subscriptions
• Analyze usage patterns for improvements
• Respond to integrity reports and user inquiries
• Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell user data. Limited sharing occurs with:

• Service Providers: AWS (cloud hosting), payment processors
• Legal Requirements: When mandated by Nigerian law
• Business Transfers: In case of merger or acquisition

5. Data Security

• Encryption: AES-256 for data at rest, SSL/TLS for data in transit
• Access Controls: Role-based access to sensitive data
• Regular Security Audits: Conducted biannually

6. Children's Privacy (COPPA Compliance)

The App's kids section complies with COPPA:

• No personal data collected from users under 13 without parental consent
• Parental controls available for account management
• To request data deletion for minors, contact [parental-email]

7. Your Rights (GDPR/NDPR Compliance)

• Access: Request copy of your data
• Rectification: Update inaccurate information
• Erasure: Delete your account/data
• Opt-Out: From marketing communications
• Portability: Export your data in machine-readable format

Exercise these rights via in-app settings or email [data-request-email]

8. International Data Transfers

Data is primarily stored in Nigeria. Some analytics data may be transferred to:

• United States (Google Analytics) under EU-US Privacy Framework
• European Union: Using Standard Contractual Clauses

9. Cookies & Tracking Technologies

• Essential Cookies: For App functionality
• Analytics Cookies: Google Analytics (opt-out available)
• Advertising Cookies: None currently used

10. Policy Updates

We will notify users of material changes via:

• In-app notifications
• Email to registered users
• Updated "Effective Date" on this page

11. Contact Us

For privacy-related inquiries:

• Email: privacy@stepupnigeria.org
• Address: Ventures Park, 5 Kwaji Close, Wuse 2, Abuja, Nigeria
• Data Protection Officer: [DPO Name] ([DPO Email])